What You Should Know About Your Most Profitable Account Holders
Roxanne Emmerich, Founder & Chair, The Institute of Extraordinary Banking, and Gene Palm, President and COO of Profit Resources

What Makes the Top 10% Most Profitable Banks so Profitable?
Published in Extraordinary Banker Magazine
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How To Increase the Profitability of Your Loans
Published in Extraordinary Banker Magazine
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Value-driven Marketing - Fixing It In The Marketing Mix
Published in ABA Bank Marketing Magazine
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Everything You Wanted to Know about Profit (But were afraid to ask!)
An introduction to profitability analysis
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To Fee or Not to Fee (That is the question.)
Research on overdraft fee income
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The Profit Plan - Four Proven Strategies to Improve Your Profits!
PowerPoint presentation
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